Shipping & Delivery Policy

Shipping Options & Rates

Delivery times are estimates and may vary depending on location, weather conditions, and carrier operations.

Shipping Carrier Insurance Fees

In certain cases, the shipping carrier may require an additional insurance fee before completing delivery. The amount of this insurance fee is determined solely by the shipping carrier.

Official Moon Bars does not set, control, or determine carrier insurance fees, and we do not have access to the exact amount required. Customers are responsible for any additional insurance fees requested by the shipping carrier.

Processing Time

Orders are typically processed within 1–2 business days before shipment. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Responsibility

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier’s policies and procedures. Official Moon Bars is not responsible for carrier delays, weather disruptions, or logistical issues outside of our control.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for failed deliveries due to incorrect or incomplete addresses.

Compliance & Age Verification

Shipments are intended for adults of legal age in jurisdictions where THC products are permitted. Customers must comply with all local regulations before placing an order.

Contact Information

For shipping-related inquiries, please contact:

Official Moon Bars
660 Polk St
San Francisco, California 94102
Email: [email protected]
Phone: 661-213-8331

Policy Updates

We reserve the right to update this Shipping & Delivery Policy at any time. Changes will be effective immediately upon posting on this page.